YOUR SECURE DATA

Legal notice in compliance with the personal data protection regulation

 

In Europe and in Spain there are data protection regulations designed to protect your personal information whose compliance is mandatory for our company.

Therefore, it is very important for us that you perfectly understand what we are going to do with the personal data we request from you.

Thus, we will operate with transparency and give you control over your data, with a simple language and clear options that will allow you to decide what we will do with your personal information.

If, once you read the following information you still have any doubts, please do not hesitate to ask us.

Thank you for your colaboration.

 

Who are we?

We remain at your service, do not hesitate to contact us.

 

How are we going to use your data?

In general, your personal data will be used to enable our relationship with you and in order to provide you with our services.

Likewise, they can also be used for other activites, such as advertising or to promote our services.

Why do we need to use your data?

Your personal data are necessary to enable our relationship with you and in order to provide you with our services. In order to facilitate this, we will put at your disposal several checkboxes which will allow you to decide in a clear and simple way how we use your personal information.

Who is going to have access to the information we request?

In general, only the staff from our company that is duly authorised will be able to see the information we request from you.

In the same way, your personal information might be disclosed to those firms that need access to it for us to deliver our services to you. For example, we will disclose your data to our bank if our services are paid for by card or bank transfer.

Likewise, your information might be disclosed to those public or private institutions to whom we must provide your personal data in compliance with current legislation. By way of example, it is mandatory by Tax Law to provide to the Spanish Tax Agency certain information regarding financial operations above a certain amount.

In the event that, besides the aforementioned examples, we need to disclose your information, we will request your permission through clear options, allowing you to make the right choices for yourself.

How are we going to protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

For this, our company has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

Will we send your details to other countries?

There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.

In the event that, in order to provide a service it is essential to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as the laws bind us to do so. Once the applicable legal deadlines have finished, we will proceed to eliminate your data in a safe and environmentally friendly manner.

What are your data protection rights?

You can contact us at any time to check what information we have about you, rectify it if it is incorrect and remove it once our relationship is finished, in the case where this is legally possible.

To request any of these rights, you must make a written request and send it to our address, along with a photocopy of your national ID, so we are able to identify you.

We have specific forms in our offices to request these rights and we offer you our help to complete them.

To learn more about your data protection rights, you can consult the Spanish Agency for Data Protection (www.agpd.es) website.

Can you withdraw your consent if you change your mind at a later stage?

You can withdraw your consent if you change your mind about the use of your data at any time.

So, for example, if you were interested in receiving advertising for our products or services, but no longer wish to receive any more advertisements, you can let us know through the opposition to processing form which is available in our offices.

In the event you understand that your rights have been disregarded, where can you file a claim?

In the event you understand that your rights have been neglected by our company, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:

Website: www.agpd.es

Postal address: Agencia Española de Protección de Datos. C/ Jorge Juan, 6. 28001-Madrid

Telephone: 901 100 099 / 91 266 35 17

Filing a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or an attorney is not necessary.

Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations in which, for the purpose of providing a service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchases or services history to be able to offer you products or services adapted to your tastes or needs.

In this case, we will apply effective security measures that protect your information at all times from unauthorised persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.